Main Topics

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    A View Over the Digital Banking Horizon: Scenarios for You and Your Industry
    A View Over the Digital Banking Horizon: Scenarios for You and Your Industry

    Mapping out scenarios for a digital banking world — describing the threats and opportunities emanating from the digitalization of the industry practical implications and issues associated with each scenario and quadrant.

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    Aligning IT to the Business in Financial Services – Best practices and case studies
    Aligning IT to the Business in Financial Services – Best practices and case studies

    How IT can be transformed from a facilitator to a leader in Financial Services Organizations. How can maturity of IT be advanced? What are the best practices for IT leaders in the FS industry?

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    Measuring Success in Digital Banking KPIs, Value and ROI Case studies
    Measuring Success in Digital Banking KPIs, Value and ROI Case studies

    Expanding on the digital banking capability for  financial agility, looking into new ways of measuring success in digital banking.

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    How to face the new challenges in Cybersecurity
    How to face the new challenges in Cybersecurity

    Fraud and cybersecurity are at the forefront of IT discussions within the banking industry. What has been found to be successful? What challenges are you currently facing?

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    DIGITAL ONBOARDING
    DIGITAL ONBOARDING

    How 21st century technology can develop the efficiency of this process, in topics such as ARTIFICIAL INTELLIGENCE, BLOCKCHAIN AND AI

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    Talent Management
    Talent Management

    How to adopt progressive strategies designed to retain their best talent – training – How to train and maintain a digital organizational culture.

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    BIG Data On the way to a DATA-DIRECTED ORGANIZATION (DATA DRIVER)
    BIG Data On the way to a DATA-DIRECTED ORGANIZATION (DATA DRIVER)

    A new business model is based or directed by the data. Data is a fundamental pillar of digital transformation to give customers a better experience. How to take advantage of as much data as possible?

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    THE CHALLENGES OF DIGITAL TRANSFORMATION IN LATIN AMERICA AND FINTECHS
    THE CHALLENGES OF DIGITAL TRANSFORMATION IN LATIN AMERICA AND FINTECHS

    Taking advantage of the collaborative and alliance model, which gives opportunities to guarantee greater financial inclusion and benefit to customers. Fintechs are not a problem, but  an opportunity. How to regulate them to be more efficient and productive?

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    The Future of Banking Customer Experience
    The Future of Banking Customer Experience

    HOW DIGITAL TRANSFORMATION IMPROVES CUSTOMER EXPERIENCE AND LOYALTY How to use best practices in customer experience ?. How to preserve customer loyalty in a world of opportunities?

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    CMO - Marketing, AI and Customer Experience
    CMO - Marketing, AI and Customer Experience

    How to use data (Bigdata) to have a marketing that reaches more people and at a lower cost

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    Technology Innovation in Financial Services
    Technology Innovation in Financial Services

    Successes and failures in encouraging innovation and creativity in the Banking/Finance sector. What has worked? What has not? What are the best techniques to try?

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    Payment Innovations
    Payment Innovations

    Payment Innovations

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    Fintech Evolution and Regulation
    Fintech Evolution and Regulation

    Fintech & Financial Institutions Perspectives: From disruptive threat to enabling partner, fintech has entered a new phase of evolution. This presentation will focus on the development of the fintech market and examine how Financial Institutions are tackling fintech transformation initiatives through machine learning, AI and Predictive Analytics. Regulator perspective: There are many forces colliding that will impact change in the regulatory environment including innovations, sandboxes and partnerships. Join this regulators’ panel as they share what is most pressing and how collaboration is shaping their agendas.

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    Financial Inclusion – The way Forward
    Financial Inclusion – The way Forward

    The best mechanisms and public policies to optimize access, use, quality and impact of financial products on society.